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Delivery and return
Delivery and return
| Standard Delivery (Signed for) | Delivered within 3-5 working days |
| Express Delivery (Standard Parcels) | Delivered within 1-2 working days |
| Extra-Large Parcels (Signed for) | Delivered within 3-5 working days |
| Note | Delivery handled and operated by Amazon. |
Shipping Information
Shipping Information
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Shipping handled and operated by Amazon. Ground Shipping
Shipping handled and operated by Amazon.
Description
More Than Just a Baby Monitor
Introducing the Hubble Connected Nursery Pal Cloud series. An innovative baby monitor that brings you much more than just a way to watch over your children. With preloaded nature sounds, lullabies & audiobooks, soothing your child to sleep is easier than ever. The 5″ monitor screen gives you a crystal clear image whether it’s day or night and with the 7-color night light and sleep trainer built into the camera, sleepless nights become a thing of the past.
A Baby Camera Like No Other
Hubble’s Nursery Pal Cloud comes with a Wi-Fi baby camera that allows you to monitor your child in real time via the HubbleClub app. More than just a baby camera, it comes equipped with a built-in night light and sleep trainer.
Sleep Training naturally alerts your mind when it’s time to sleep and wake up, providing parents and children with a full night’s rest. As infants grow more sensitive and alert to their surroundings, bed and nap times are disrupted.
With the included camera, you will be able to use visual cues to teach your child when it’s time to sleep and wake up.
A Parent Unit You Can Depend On
Innovation is our strength and when it comes to the Nursery Pal Cloud, we’ve put a lot of effort into creating a parent unit that you can depend on. With the impressive 5″ color screen, you will get to enjoy crystal clear live feeds whether it’s day or night. Our newly upgraded night vision brings you stunning night time imagery so you can rest peacefully knowing that you can always see how your child is doing.
Digital pan, tilt and zoom is controlled by the parent unit itself, so you can move the camera view around remotely. Two-way talk is just a button away and enjoy split-screen viewing when you purchase the Twin model or add-on cameras.
Better With HubbleClub
Download the HubbleClub App to get the most out of Nursery Pal Cloud. Upgrade to a HubbleClub subscription to access even more incredible features, including room temperature tracking via smart device and preloaded lullabies, soothing sounds and bedtime stories.
The Full-HD, 1080p resolution and pristine infrared night vision afford crystal clear monitoring, even in total darkness. Nursery Pal Cloud is the reliable friend that makes bedtime easier for the whole family.
Features
• 5″ diagonal color screen
• 7-color night light and sleep trainer
• Wi-Fi & 2.4GHz FHSS connectivity
• Full HD 1080p resolution for remote monitoring
• Two-way talk
• Flexible magnetic mount
• Infrared night vision
• Room temperature display
• Preloaded lullabies, soothing sounds & bedtime stories
• Digital pan, tilt & zoom
• IR cut filter for image optimization
What’s Included
• 5″ Parent Unit Screen
• WiFi Baby Camera (2 cameras included with the Twin model)
• Power Adapters
• Quick Start Guide
HIGH-DEFINITION QUALITY — With pristine, High-Definition picture quality, Hubble Nursery Pal Cloud makes it crystal clear that our baby monitors are no longer just for parents
KEEP AN EYE ON YOUR BABY — Digitally pan, tilt, and zoom from the 5” smart parent unit to maintain the perfect view of your little one
TRACK AND COMMUNICATE — Track climate conditions with the room temperature monitor and soothe your baby with the sweet sound of your voice using two-way talk communication
PERFECT FOR THE NIGHT ROUTINE — Preloaded nature sounds, lullabies, and bedside stories gently lull your baby to sleep, while the 7-color night light and sleep trainer ensure that sleep brings them peaceful, pleasant dreams
MORE THAN JUST A BABY MONITOR — Give yourself the peace of mind you deserve with Hubble’s Nursery Pal Cloud
ð¨DO NOT BUY â
This product stopped working soon after I set it up. I reached out to customer service and they said since I was within the warranty, they would send a brand new one. They said that currently it was out of stock in their warehouse and as soon as it was back in stock, they would send it. They made the same statement for close to four months. They said there was a shipping issue and rest assured I would receive it as soon as they had it back in stock. Now when I tried to reach out to customer service, they just donât respond. This company seems very shady and looking on other reviews and reddit, it appears Iâm not the only one to have this experience.
Not worth the money
Purchased this product while I was pregnant. Set it up early so it would be ready when baby arrived. A couple months later turned it on and the camera will not work.
Garbage donât buy
Purchased two twin sets for my grandchildren. The first set seems to work but the second one broke right away and I spent two years trying to get customer service. Finally they sent a refurbished pair after emailing them weekly. I think they only have two people at this company and they work out of a garage.Worst customer support I have ever experienced. If the unit works then itâs great but if you have an issue then you have just spent $300 for nothing.
Impossible to pair the camera with the monitor
The camera worked for a while but when it disconnects, it’s really all about luck if you can manage to reconnect it to the monitor. We had a second camera too that we never managed to connect even following all the steps. I didn’t even try to call customer service as a I see the other comments are just discouraging. This company knows that there are issues with their camera and they are doing nothing about it, I hope there is a class action lawsuit one day.
Monitor stopped working, Customer Service not helpful
I bought the nursery pal system (camera and parent unit) about 6 months before my baby was born (April 2023) on sale at BuyBuyBaby. I started using it in january 2024 when he moved into his own room. It is now May 2024 and the parent unit has stopped working. After some back and forth with customer service and a lot of troubleshooting, they have told me there is likely a hardware issue with the monitor and it would need to be replaced. As their warranty is only good for 12 months (should be 2 years in my opinion), I am essential SOL. Aside from the monitor crapping out, I found the app annoying and I always received notifications about subscribing to their paid features which I am not interested in. The only way to turn these push notifications is to turn them ALL off which means you wonât get any notifications from the camera either (if youâre not using the parent unit). Over all, there are a lot of extra features on the camera/app/monitor that I donât find necessary and that make it overly busy and complicated. I wouldnât mind if customer service was better, though. Iâll be selling the camera to someone minus the broken parent unit and getting a whole new system instead.
BUYER BEWARE ð¨ DO NOT BUY!!!!
I would not recommend this product to anyone I know. The bells and the whistles of it seem amazing, I have owned a twin camera monitor for 8 months and have never used it as it didnât work out of the box. Unfortunately the company doesnât allow you to return to the store you bought at so you are at the mercy of their customer support. Cassia is lovely when you can get ahold of her, but she always has the same answer âwe will send you a new camera when we get them, but right now we donât have an estimated date they will arriveâ and that has been the same response since August. Save your hard earned money and your peace of mind and buy another brand.They unfortunately say they value Customer Experience but I have talked to about 10 customers who are having the same issues over and over. Their cameras are not working out of the box and Hubble is confirming this and saying we will get a replacement but they never have an update of when. They are deleting comments on their Instagram page of countless people trying to warn others – this is a shady company that doesnât have a clear plan of how to get us our replacement cameras but clearly have a protocol with how to deal with disgruntled customers – DELETE + IGNORE.PLEASE DO YOURSELF A FAVOUR AND DO NOT BUY!!!!!!!! I cannot believe this company is still in business.They are only getting a 1 star rating as that is the lowest it will allow. It is a ZERO star company. I will update my review accordingly if, and when I receive my replacement cameras.
Horrible Customer Service
My camera stopped connecting after 5 months of use, I reached out to their customer service⦠and 6 months later I still have yet to receive confirmation on a replacement. Iâve been told twice that âit will ship in 3-4 weeksâ. Horrible customer service. Not worth the money for this monitor at all.
App always disconnects
The app always says camera is disconnected, error connecting etc. Not worth the money.. buy something more reliable.