New Babysense Video Baby Monitor with Camera and Audio, Supplied with Two Cameras, Long Range, Room Temperature, Infrared Night Vision, Two Way Talk Back, Lullabies and White Noise, Model V24R_2

We’ve been using this baby monitor for years with our daughter, and it’s been absolutely reliable. So, when we had our second baby, we didn’t hesitate to get another one to go with it. One of my favorite features is the ability to easily toggle between both kids’ rooms on the same monitor. It’s incredibly convenient!The picture quality is great, and the sound is crystal clear, which gives me peace of mind, especially at night. The range is also impressive—I can move around the house without losing signal. The battery life is solid, and I love the added features like temperature monitoring and two-way audio.If you’re juggling more than one child, this monitor is a lifesaver. It’s so easy to keep an eye on both kids at once without switching between multiple devices. Highly recommend for parents with more than one child!

I had just installed a unit when suddenly, overnight, the sound went out. I use it to monitor my semi-invalid wife and need the sound because, at 78, my hearing isn’t what it used to be. I sent an email to them hoping that I could get a walk-through solution without having a replacement. Within a couple of hours, over the weekend, I got a response asking for all of the problem info. I replied and have had at least five emails back and forth. To sum it all up I got an email this morning giving me the USPS tracking number for a replacement unit.I spent 28 years in terminal management for Roadway express and required my people and myself to give this type of customer service. These folks want their customers to have a quality product and service when required. Excellent work. Thanks, and I’ll set up the replacement as soon as it arrives.

I bought my first Babysense Video Baby Monitor before my baby was born. I used it every day for more than 1 ½ years until the monitor’s audio stopped working. I was not mad or disappointed about it. Our daughter loves to play with it, she drops it all the time, she broke its battery cover and the monitor somehow just kept working. I was actually surprised that it last so long.When it broke, we wanted to buy something immediately from a nearby store, so we would not have to go a single night without a monitor, so we bought from a different brand. The monitor was bigger, the video was full HD and it had all the fancy stuff, but I immediately did not like the audio as much as my Babysense’s. Guess what? After only 2 weeks the new monitor stopped working. The parent’s unit couldn’t connect to the camera no matter where we were.We decided to return the item and try another brand from the same store. This other brand was even worst: since day 1, the parent’s unit would lose connection once we entered in our room. The range was just too short.I ended up ordering another Babysense. It is like to have an old friend back. I hope to be able to use it for longer this time (I will try to hide the new one from my kid, so she cannot destroy it 😊).